Mallorca is stepping firmly into the digital age, with three pioneering lodge tasks that harness expertise to spice up sustainability, improve visitor experiences, and enhance security. Spearheaded by the WDNA Group, the initiatives kind a part of the Recovery, Transformation and Resilience Plan (PRTR), managed by the State Secretariat for Tourism by way of SEGITTUR and co-funded by the European Union’s Next Generation funds.
Capricho & Spa in Capdepera, Villa Miel in Cala Millor, and Lago Garden in Cala Ratjada are all collaborating, united by one frequent function: the combination of the entropy© platform. This system screens consumption, processes, and potential dangers in actual time, permitting lodges to anticipate operational wants and maintain tempo with evolving trade requirements.
Tomeu Guiscafré, CEO of WDNA’s Internet of Things division, says lodge digitalisation has two major priorities. The first is sustainability, with a specific deal with water—a significant and sometimes scarce useful resource on islands like Mallorca. “It’s not nearly measuring how a lot water enters the lodge, however understanding exactly the way it’s used,” he explains. “Technology permits us to trace water use in swimming pools, spas, rooms and gardens, and to detect leaks early. This knowledge makes energy-saving measures more practical and ensures compliance is correctly monitored.”
Guiscafré provides that the knowledge is invaluable for technical groups, who can use it to detect issues shortly, management storage tanks robotically, and handle crucial processes. “Digitalising water is a step in direction of a extra environment friendly, environmentally accountable lodge mannequin,” he says.
The second precedence is the digital administration of different key sources. “We monitor electrical energy use throughout kitchens, pool gear and different areas, enabling extremely tailor-made energy-efficiency plans. We additionally monitor waste, sorting paper, plastic, glass and natural matter to guage the influence of insurance policies similar to decreasing plastic use,” he explains.
The expertise additionally extends to visitor expertise. “We can monitor indoor air high quality and mix it with climate knowledge to offer personalised suggestions,” says Guiscafré. “It’s about making stays extra snug and adaptive, with expertise appearing as an invisible ally somewhat than a gimmick.”
Safety kinds the third pillar of digitalisation. AI-powered digital camera programs and occupancy-monitoring instruments permit lodges to reply to dangers and modify employees presence in communal areas or swimming pools with out compromising visitor consolation. “For instance, we are able to deploy lifeguards extra effectively throughout peak durations, enhancing each security and operational effectivity,” he notes.
Hotel Initiatives
Each lodge has tailor-made a selected mission. Capricho & Spa is main Smart-Eco, specializing in sustainable water, vitality and waste administration whereas involving friends in decreasing environmental influence.
Villa Miel has launched the Smart-Eco Room idea, combining consolation with automated effectivity. Systems modify utilization, present clear data to friends, and optimise sources. The mission is supported by each digital and on-site communications to information and educate guests.
Lago Garden is rolling out SEC-SMART, which digitises security by way of sensors, video analytics, and geolocation. The system permits instant response protocols with out disturbing visitor consolation.
Despite their completely different approaches, all three tasks showcase the potential of “last-mile” digitalisation in Mallorca’s tourism sector. “Digitalisation isn’t simply modernisation,” says Guiscafré. “It’s a strategic software to fulfill the sustainability, competitiveness and belief challenges of tomorrow’s tourism.”
